Research and write an 8000 word dissertation regarding a current topic in Design that you feel is both sufficient in depth and suitably original.


An 8000 word dissertation discussing the effectiveness of the current University model as considered from political, economical, social and personal stand-points.


A series of justified recommendations for improvement.

Research Skills:


  1. •Cultural Probe Development

  2. •Experience Prototyping

  3. •IDEO Methods Enhancement

  4. •Interview Techniques

  5. •Formal Dissemination


Design Skills:


  1. •Graphic - Screen & Print

  2. •Experience

  3. •Service


Management Skills:


  1. •Project Management Software

  2. •Contingency Planning

  3. •Project Evaluation

The dissertation “Improving the service of a University” was primarily written as the formal investigation into Service Design to support the grapevine.fm project. By critiquing and making recommendations based upon primary and secondary research the arguments presented are well-balanced and incisive.